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Customer Reviews

Our Customer Service Experiences

Genuine reviews from our customers who have experienced the level of service and support we have been providing for years.

Why these reviews?

Our customer service has always been driven by the same dedication and care. The reviews below were written by customers who have previously interacted with us. Their experiences reflect the level of service we continue to provide.

Moving forward with Kiyoh

Since March 2025, we’ve been collecting new reviews through Kiyoh. Just click the logo in the footer below. Step by step, we’re building a solid foundation of genuine reviews from real Nusarah customers.

We look forward to welcoming you soon as a valued Nusarah customer! And when you do make a purchase, we’d truly appreciate it if you left us a review. In a world filled with fake webshops, poor-quality products, and disappointing service, your feedback helps us show others the genuine quality we deliver — in both our products and our customer care.

Patricia – Owner of Nusarah

Nusarah on Kiyoh - review 9.5

Review

Very satisfied with the service.

Jacquelien Bouman, Zuidhorn

Review

Highly recommended!

Britte, Rotterdam

Review

The order processing was fast and reliable. Great service!

Karsten, Vilgertshofen-Issing

Review

Great customer service too

Jennifer, Phoenix, Az 

Review

Service is personal, friendly and the delivery was prompt. I am a very happy customer.

Patrick, London

Review

Perfect service.

Simon, Faro

Review

Great service, highly recommended.

Margriet, Utrecht

Review

The service is excellent! Requested and delivered.

Monika, Vaterstetten b. Münchden

Review

Good service.

Danza, Amstelveen

Review

It doesn’t get any better. Service: top-notch.

Ulf , Hünfelden

Review

I could not have had better service! They bent over backwards at every opportunity. I cannot recommend Patricia enough.

Oliver Bell, London

Review

Super service.

hanna, Eschede

Review

All praise for the excellent service!

Naomi, Diemen

Review

The customer service is very professional.

Régis, Toulon

Review

Top service and beautiful products!

Lucy, GENT

Review

I have had a reassuring and good experience.  Thanks so very much for your diligence, and assistance.

Gloria Adela Acevedo-Ishak, Orlando

Review

Fast and good service.

Karl, Dendermonde

Review

Fast service and good guidance with the purchase.

Paulien, Almelo

Review

Good service, clear communication.

Jens Lotz, Pattensen OT Koldingen

Review

Thanks for the fast and trustworthy service!

Koen, Vanmeerbeek

Review

Excellent service for any issues. They think along and make sure you’re 100% satisfied!

Esther, Veenendaal

Review

Great service!

Lisa, Olivola

Review

Super service!

Mds, Amsterdam

Review

Exceptional service, everyone went above and beyond to deliver the order in time. Very happy.

Mercedes, Cape Town 

Review

Great service.

Edith, München

Review

Excellent customer service!

Laurence, Amsterdam 

Review

Excellent service!

Bert, Sneek

Review

A fantastic service – simply top-notch.

Rita, Ahrensburg 

Review

Good service!

Cleo, Gemonde

Review

Impeccable service.

Isabelle, Var

Review

Fast service, great product! Would order again anytime.

Barbara, Neerach

Review

Excellent customer service. Very reactive when I had an inquiry. Delivered to my home in 2 days.

Candy Maria Pasquet, SAINT MANDRIER SUR MER

Review

Good service.

Frank Stoppenbach, Red Hook

Review

The service was great. So I would recommend it to everyone.

Souraya, Utrecht

Review

Top service. Highly recommended. Many thanks.

Sonja, Luzern, Schweiz 

Review

Super happy with it! And what a great service!

Gerda, Comares

Review

Fast and smooth service with great after-sales support!

Jurgen, Antwerpen

Review

Excellent after-sales service.

Sebastian, Gent

Review

Product is top quality, customer service available 24/7 via chat.

Abbas, Dortmund 

Review

What great service! Thanks again!

Miranda, Opperdoes 

Review

Many thanks to Maayk and Patricia for ensuring fast delivery within Europe! Your service and kindness are truly remarkable! Many thanks for everything! Tina

Tina, Köln 

Review

Friendly customer service.

Andrea, Oldenburg

Review

Maayk was super responsive and very helpful.

Sandrine, Costa Mesa 

Review

Good service: fast and helpful answers to questions. Highly recommended!

Christine, Brachttal

Review

Excellent service team

Sabine, Solingen

Review

Good customer service!

Meta de Lange, Amsterdam

Review

Customer service via email works effectively.

Veronica, Hilversum

Review

Very good service.

Yvonne, Zaandam

Review

There was a problem, and it was resolved immediately. Thanks for the great service.

X, Breda

Review

Best of this company is the after sales service by Maayk & Patricia. We had a small problem with one of the products and without making any fuss about it they fixed the issue. They stated that any customer is valuable to them.

Bram, Herenthout

Review

Very good service!

Jan, Gent

Review

We are really happy!

Josie, Lisbon

Review

Great communication, good service. Many thanks.

Torsten, Augsburg

Review

My inquiry was processed and delivered very quickly. Very friendly and good service.

Erika, Lörrach

Review

Friendly and fast service!

Daniel, Haarlem

Review

I am thrilled with the service.

Thomas Seitner, Münsing

Review

I immediately contacted customer service, and they took care of everything. They sent me daily email updates until I received my package.

Sophie, Cannes

Review

Fast and friendly service!

Lenneke, Ulft

Review

Great customer service

Timothy, Brisbane

Review

Very happy to be able to highly recommend this company to other customers! overall customer service- wonderful

Mark, Manchester

Review

No response after my email. Turned out my message landed in the spam box. Customer service contacted me and resolved it neatly with a small compensation. Thanks!

Wouter, Almere

Review

9.9/10

tine, Moorslede

Review

Fast service!

Petra, Königswinter 

Review

To our surprise, an attentive employee sent an unused return directly to us.

Peter L., Lopik

Review

I am very satisfied with the service. Many thanks, I am happy!

Elisabeth, Bramsche 

Review

Maayk arranged the exchange for another model in no time. Within just a few days, I had the new model at home. We are very happy with it. Thanks again for the fast service!!

Delphine, Gent 

Review

I have a gesso ceiling and it cannot stand that heavy load with normal plugs. I gave the feedback and the customer service promptly responded directing me for proper gesso ceiling plugs.

Andrio, Brunate

Review

Exactly how it should be, but unfortunately, not every company operates this way. Here, everything was handled as promised. Very happy with the great customer service.

Niels, Alkmaar

Review

After contacting customer service, I received a new one the next day.

An Marije, Burgum

Review

The service was very friendly.

David, Wien

Review

Super Customer Service!

Saskia, La Oliva

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